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FAQ
We repair all makes and models of phones, offering a comprehensive range of services including screen repair, battery replacement, water damage repair, and more.
We prioritize original manufacturer parts whenever possible. However, not all manufacturers supply spare parts, in which case we source from reputable independent manufacturers. We maintain transparency regarding the parts we use, and customers have the option to provide their own parts if preferred.
All our repairs come with a 3-month warranty on labour.
Yes, you can request a quote for repair services. Simply call or visit our store and provide details about your device, including the make, model, and the issue you're experiencing. We'll be able to provide you with a quote accordingly.
We recommend backing up your data before bringing in your phone for repair, if possible.
We take customer privacy seriously. To ensure the security of your data, we never ask for passwords or access to the device during repairs.
Most of our repairs are completed on the same day. However, there are instances where we may need to order parts or if it involves motherboard repairs, which may extend the repair timeframe.
Yes, we do offer pickup and delivery services.
Yes, you can track the status of your repair online through our website. Additionally, you can also inquire about the status by calling our store.